Privacy Policy

1. Overview

This Privacy Policy explains how Shotcraft Institute (“we,” “us,” or “our”) collects, uses, and safeguards information when you visit our website, enroll in programs, or interact with our support team.

2. Information we collect

• Account and contact data: name, email, phone.
• Enrollment and transaction data: selected items, price, timestamps.
• Technical data: IP address, device type, browser, and usage analytics.
• Communications: emails and messages you send to us.

3. How we use information

• Provision of services: enrollment processing, scheduling, and support.
• Service improvement: curriculum updates, site performance, analytics.
• Security: fraud prevention and abuse detection.
• Legal compliance: tax, accounting, and regulatory obligations.

4. Cookies and similar technologies

We use cookies to remember preferences, enable secure sessions, and measure traffic. You can opt out by adjusting browser settings. See the cookie banner in the footer for consent controls.

5. Sharing of information

We do not sell personal data. We share limited information with service providers under confidentiality obligations for payment processing, communications, and infrastructure. We may disclose data if required by law or to protect rights and safety.

6. Data retention

We retain account and transaction records for as long as necessary to provide services and meet legal obligations, typically up to 7 years. Support emails are retained up to 24 months.

7. Your rights

You may request access, correction, or deletion of your personal information, subject to legal exceptions. Contact us at [email protected].

8. Children’s privacy

Our services are not directed to children under 13. We do not knowingly collect data from children.

9. International transfers

If you access our services from outside the United States, you consent to the processing of your information in the U.S. where privacy laws may differ.

10. Changes to this policy

We may update this policy to reflect operational or legal changes. Material updates will be announced on this page with a new effective date.

11. Contact

Questions? Email [email protected] or call +1 (415) 915-2048.